Privacy Policy

Delight Labs is committed to protecting the privacy of every person who visits the Delight Labs website so that each person will feel free to gather information, make inquiries/comments, and/or perform bill payment functions on our site. As part of Delight Labs’ effort to protect the privacy of your personal information while visiting the Delight Labs site, we created this privacy statement to inform you of the privacy standards used to ensure the security and confidentiality of your information. The following information details how Delight Labs uses information that you provide to us via the Delight Labs website and answers commonly asked questions regarding the privacy of your individual information.


Delight Labs collects personally identifiable information such as your e-mail address, name, home or work address or telephone number. Delight Labs also collects anonymous demographic information, which is not unique to you, such as your Zip code, age, gender, preferences, interests and favorites.

There is also information about your computer hardware and software that is automatically collected by Delight Labs. This information can include: your IP address, browser type, domain name, access times and referring website addresses.  This information is used by Delight Labs for the operation of the service, to maintain quality of the service, and to provide general statistics regarding the use of the Delight Labs website.

Please keep in mind that if you directly disclose personally identifiable information or personally sensitive data through Delight Labs public message boards, this information may be collected and used by others.  Note: Delight Labs does not read any of your private online communications.

Delight Labs encourages you to review the privacy statements of the websites you choose to link from Delight Labs so that you can understand how those websites collect, use and share your information. Delight Labs is not responsible for the privacy statements or other content on the websites outside of the Delight Labs and Delight Labs family of websites.


Delight Labs collects and uses your personal information to operate the Delight Labs website and deliver the services you have requested. Delight Labs also uses your personally identifiable information to inform you of other products or services available from Delight Labs and its affiliates. Delight Labs may also contact you via surveys to conduct research about your opinion of current services or of potential new services that may be offered.

Delight Labs does not sell, rent or lease its customer lists to third parties. Delight Labs may, from time to time, contact you on behalf of external business partners about a particular offering that may be of interest to you. In those cases, your unique personally identifiable information (e-mail, name, address, telephone number) is not transferred to the third party. In addition, Delight Labs may share data with trusted partners to help us perform statistical analysis, send you email or postal mail, provide customer support, or arrange for deliveries. All such third parties are prohibited from using your personal information except to provide these services to Delight Labs, and they are required to maintain the confidentiality of your information.

Delight Labs does not use or disclose sensitive personal information, such as race, religion, or political affiliations, without your explicit consent.

Delight Labs keeps track of the websites and pages our customers visit within Delight Labs, in order to determine what Delight Labs services are the most popular. This data is used to deliver customized content and advertising within Delight Labs to customers whose behavior indicates that they are interested in a particular subject area.

Delight Labs websites will disclose your personal information, without notice, only if required to do so by law or in the good faith belief that such action is necessary to: (a) conform to the edicts of the law or comply with legal process served on Delight Labs or the site; (b) protect and defend the rights or property of Delight Labs; and, (c) act under exigent circumstances to protect the personal safety of users of Delight Labs, or the public.


The Delight Labs website uses “cookies” to help you personalize your online experience. A cookie is a text file that is placed on your hard disk by a web page server. Cookies cannot be used to run programs or deliver viruses to your computer. Cookies are uniquely assigned to you, and can only be read by a web server in the domain that issued the cookie to you.
One of the primary purposes of cookies is to provide a convenience feature to save you time. The purpose of a cookie is to tell the web server that you have returned to a specific page. For example, if you personalize Delight Labs pages, or register with the Delight Labs website or services, a cookie helps Delight Labs recall your specific information on subsequent visits. This simplifies the process of recording your personal information, such as billing addresses, shipping addresses, and so on. When you return to the same Delight Labs website, the information you previously provided can be retrieved, so you can easily use the Delight Labs features that you customized.

You have the ability to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. If you choose to decline cookies, you may not be able to fully experience the interactive features of the Delight Labs services or websites you visit.


Delight Labs secures your personal information from unauthorized access, use or disclosure. Delight Labs secures the personally identifiable information you provide on computer servers in a controlled, secure environment, protected from unauthorized access, use or disclosure. When personal information (such as a credit card number) is transmitted to other websites, it is protected through the use of encryption, such as the Secure Socket Layer (SSL) protocol.


As a convenience to our website visitors, the Delight Labs website contains links to a number of sites that may provide useful information. Links contained on the Delight Labs website that transfers you to non- Delight Labs websites are not maintained by Delight Labs and may contain different information and/or different privacy policies from those of Delight Labs. You may review the privacy policies of those websites and/or receive specific information regarding the privacy policies and procedures of those websites after leaving the Delight Labs website. Delight Labs is not responsible for the content or privacy practices of non- Delight Labs websites. Delight Labs does not control, or have any input into, whether our business partners or Internet-linked sites use or accept cookies on their sites.


Unless the viewer/customer expressly directs a different form of transmission be utilized by Delight Labs, viewer/customer authorizes Delight Labs to use email to transmit test requisitions, test results and other information and communications. Viewer/customer understands Delight Labs has no control over who may access such email transmissions and that the information so transmitted will no longer be protected by the requirements of this privacy provision and that future disclosure is not the responsibility of Delight Labs.


Delight Labs may alter or make changes to this privacy policy from time to time when developments occur and/or technology improvements are implemented. When changes are made, we will update our privacy policy and notices. Please review this page periodically to ensure that you are aware of any such updates.


Delight Labs welcomes feedback and questions regarding our privacy policy. If you need further information or have questions regarding this privacy policy, please send an Email We will use commercially reasonable efforts to determine promptly and remedy the problem.